LETTER - Car2Go responds to Horseshoe Bay car-share users

Dear Editor,

The decision to end Car2Go service at Horseshoe Bay was not an easy one. 

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We have been evaluating and researching the service extensively for over a year and we have already tried several different approaches to make the service work. Unfortunately, the imbalance we have there is only getting worse and despite our best efforts to find a different solution the only option we have at this point is to discontinue service. 

We have been contacted by some of our members about this change and we are having 1:1 discussions with each of them to hear them out and answer their questions about the upcoming change. As a member-focused company, we know that any change we make to our service impacts the people who have come to rely on our unique one-way transportation option. We deeply regret any inconvenience this causes our members, but we believe this is the right decision and that, ultimately, it will improve the availability of our vehicles in the Home Area where we see near constant utilization of our vehicles.

Dacyl Armendariz

Media relations manager for Car2Go,
Vancouver

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